E-Mail - WebMail

Many of our customers have asked for a Web-based e-mail system. We've listened to your requests and have responded by setting up WebMail.pair.com. This service is intended to be used by pair Networks customers and the customers of our resellers.

The WebMail service uses the SquirrelMail open source Web-based e-mail management system. This system takes advantage of the added functionality of the Internet Message Access Protocol, or IMAP. The difference between IMAP and the Post Office Protocol, or POP, is that IMAP allows for the reading of e-mail on the e-mail server itself, while POP requires that e-mail messages be downloaded to your local computer.

Every pair Networks mailbox is ready to use with IMAP (this includes both the mailbox that is included with every hosting account as well as extra mailboxes that are added using My pair Account Control Center). The complete details for using WebMail.pair.com are outlined below.

Using WebMail.pair.com

Go to https://webmail.pair.com

• Enter your username and domain name in e-mail address format.
  Here are some examples:
  If your username is 'customer' and your domain name is 'example.com,' you would enter this: customer@example.com If you are checking a mailbox that was created using the Account Control Center, you would enter the e-mail box username and the domain name. Lastly, if you do not have a domain name you can enter your pair Networks username and the mail server name like this: customer@mail125.pair.com
• Enter the password associated with the account or mailbox.
• Click the 'Login' button.

Once you have logged in, you can read, send and receive e-mail. Most of the settings for the SquirrelMail program can be found by clicking on the 'Options' link. Once you are within the Options section, you can set your Personal Information (including your reply to e-mail address), Folder Preferences, Display Preferences (the look of the site), as well as other settings. Most of the support information about SquirrelMail can be found by clicking on the 'Help' link. If you have any questions or comments about WebMail.pair.com, please contact support@pair.com

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